ROMMEL GOJO MUSIC PRODUCTION
Last Updated: August 31, 2026
ROMMEL GOJO MUSIC PRODUCTION (“we,” “us,” “our,” or the “Company”) is a Philippine-registered music and media production business and, where applicable, the personal information controller responsible for personal information collected through our websites and services.
We respect your privacy and are committed to protecting the personal information you provide to us.
This Privacy Policy applies to information collected through our websites, including:
https://customsongs.melgojo.com/
and through related forms, booking and calendar pages, communications, transactions, memberships, and services.
This Privacy Policy explains what personal information we collect, why we collect it, how we use and share it, how long we retain it, and the rights available to you under applicable privacy laws.
1. PERSONAL INFORMATION WE COLLECT
Depending on how you interact with us, we may collect:
Name
Email address
Telephone/mobile number
Billing, payment, and transaction information, where applicable
Appointment, consultation, and booking details
Information you voluntarily provide about your musical interests, projects, Custom Song vision, or service requirements
Communications you send to us
Limited technical information such as IP address, browser or device information, pages visited, cookies, and similar usage information
We collect personal information that is adequate, relevant, and reasonably necessary for the purposes described in this Privacy Policy or otherwise permitted by applicable law.
2. HOW WE USE YOUR INFORMATION
We may use your personal information to:
Provide, administer, and improve our music and media products and services
Deliver free and paid music content, downloads, memberships, and related digital products
Process Custom Song inquiries, applications, consultations, bookings, and projects
Communicate with you regarding inquiries, appointments, purchases, services, and customer support
Process payments, orders, subscriptions, and related business records
Provide information about relevant products, services, memberships, coaching, courses, and other related creative or music-business services, where permitted by applicable law and subject to your rights and preferences
Maintain the security and functionality of our websites and systems
Comply with legal, regulatory, accounting, tax, and other lawful obligations
Protect our rights, property, users, and business
We will not use personal information for purposes incompatible with the purposes disclosed to you unless otherwise permitted or required by law.
Where processing is based on consent, you may withdraw your consent subject to applicable law. Withdrawal does not affect processing lawfully performed before withdrawal.
3. LAWFUL BASIS FOR PROCESSING
Depending on the circumstances, we may process personal information on the basis of:
Your consent, where consent is required
Taking steps at your request before entering into or performing a contract
Compliance with a legal or regulatory obligation
Our legitimate interests, where permitted by applicable law and where those interests do not override your rights and freedoms
Another lawful basis permitted by applicable law
For direct marketing, we will comply with applicable consent and objection requirements. You may object to direct marketing at any time.
4. SHARING AND SERVICE PROVIDERS
We do not sell your personal information.
We may disclose or make personal information available to trusted service providers and technology partners that help us operate our business, such as providers of website hosting, CRM, email, scheduling and calendar services, payment processing (including providers such as PayMongo and PayPal), membership services, analytics, communications, fulfillment, and other business functions.
These providers may process personal information on our behalf or as otherwise permitted by applicable law and are expected to maintain appropriate safeguards.
We may also disclose personal information when reasonably necessary to comply with law, legal process, or lawful government requests; protect our rights or property; prevent fraud or abuse; address security concerns; or as otherwise permitted or required by law.
5. INTERNATIONAL PROCESSING
Because we may serve clients internationally and use technology and service providers located in different countries, your personal information may be processed or stored outside the Philippines.
Where personal information is transferred or processed internationally, we will take reasonable steps required by applicable Philippine law and other applicable privacy laws to protect it.
6. COOKIES AND SIMILAR TECHNOLOGIES
Our websites and service providers may use cookies, pixels, analytics, and similar technologies to operate our websites, remember preferences, measure performance, improve user experience, maintain security, and understand how our services are used.
You may be able to control cookies through your browser or applicable website settings. Disabling certain cookies may affect some website functionality.
7. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide our services, maintain appropriate business and transaction records, comply with legal, accounting, or regulatory obligations, resolve disputes, establish or defend legal claims, enforce agreements, and protect our legitimate interests.
When personal information is no longer reasonably required and no legal or legitimate business reason requires continued retention, we will take appropriate steps to securely delete, destroy, anonymize, or otherwise dispose of it.
8. DATA SECURITY
We maintain reasonable and appropriate organizational, physical, and technical safeguards appropriate to the nature of the personal information we process and the risks involved.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should also take reasonable steps to protect your own accounts, devices, and credentials.
9. YOUR PRIVACY RIGHTS
Subject to applicable law and lawful limitations, you may have the right to:
Be informed about the processing of your personal information
Access your personal information
Request correction of inaccurate or incomplete information
Object to certain processing, including direct marketing
Request erasure or blocking in appropriate circumstances
Withdraw consent where processing is based on consent
Request data portability where applicable
Lodge a complaint with the National Privacy Commission of the Philippines
You may exercise applicable rights or raise a privacy concern by contacting us using the information below.
10. THIRD-PARTY WEBSITES AND SERVICES
Our websites may contain links to third-party websites, platforms, payment services, social-media services, or other external services.
Their privacy practices are governed by their respective privacy policies. We are not responsible for the privacy practices of third parties outside our control.
11. CHILDREN
Our services are not intentionally directed to children where applicable law requires parental consent. We do not knowingly collect personal information from children in circumstances where such collection is prohibited without the required consent.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can take appropriate action.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
When appropriate, we will provide notice of material changes and update the “Last Updated” date above.
13. CONTACT US
For privacy questions, requests, or concerns, please contact:
ROMMEL GOJO MUSIC PRODUCTION
Philippines
Email: [email protected]
For privacy-related requests, please include sufficient information for us to understand and respond to your request.
By using our websites or submitting information to us, you acknowledge that you have had an opportunity to read this Privacy Policy.
Where applicable law requires consent for a particular processing activity, we will obtain the appropriate consent.